Store Policies

Orders are processed Monday through Friday in the order received, and are safely packed for shipment the following business day. Orders placed on Friday are prepared for shipping the following Monday.

🔒 Absolute Privacy Is Priority: For your complete privacy, all items are shipped in 100% plain, unmarked boxes with absolutely no indication of the contents inside.

We use the USPS as our primary shipping provider. We are proud to offer FREE standard shipping on orders over $150.00. Please note that certain oversized or heavy items must be shipped via UPS or FedEx and are exempt from free shipping incentives.

Shipping charges are estimated and calculated automatically at checkout based on your selected delivery speed. Due to international trade regulations and import tariffs, we currently ship exclusively to addresses within the United States. We do not ship to Canada or other international destinations at this time.

📍 Local Greenville Pickup: Skip the shipping times! You are welcome to place your order online and select In-Store Pickup to collect your items directly from our retail location.

We accept Visa, MasterCard, American Express, and Discover Card. All prices on our website are listed and processed in U.S. Dollars (USD).

Your credit card payments are securely processed through PayPal. A PayPal account is NOT required to complete your purchase—you can simply check out as a guest using your card, or log into your existing PayPal account if preferred.

To safely process your order and contact you if any issues arise, the following information is securely collected during checkout: Full Name, Shipping & Billing Address, Email Address, and Phone Number.

🛡️ Your Financial Privacy Note: Your actual credit card number and banking details are kept completely private and secure by PayPal. This sensitive financial information is never shared with us. We strictly do not share, sell, or trade your personal information with anyone else.

Refunds or exchanges may be requested within 7 days of delivery. Due to strict health and safety hygiene regulations, all items of a personal nature are strictly final sale and cannot be returned or exchanged. Please note that original shipping charges are non-refundable.

You may cancel your order at any time PRIOR to shipment. To request an immediate cancellation, please call us right away or email with your name and order number. Once an order has physically shipped, it falls under our standard 7-day return policy.